As we are dealing with customized products, it will take 4-5 working days to get ready after confirmation of order.
Product will get delivered within 10-12 working days maximum.
In case of customized printed products, order can be canceled only if it is not processed by the vendor. And if the order gets canceled then the customer will get a replacement not a refund.
Vendors are bound to give replacement in case of damage or defective customized product.
Customers can cancel their order ,if it is not processed by the vendor . And customers will get a refund within 15 working days, subject to conditions.
The Vendor can reject a particular order with reason then that order will be considered as a canceled order.
All the legal matters regarding this will be governed by Civil and or Criminal Jurisdiction by the PUNE Court.