Privacy notice

PRIVACY POLICY segment of Dhruva Creation  has displayed a privacy policy on it’s website. This Privacy Policy will apply to all current and former visitors to our website and to our online customers. By visiting and/or using our website, it is implied that you agree and accept this Privacy Policy. Dhruva Creation knows the importance of maintaining your privacy. We value and respect the trust you place in us

Please read very carefully the following terms and conditions as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By using /subscribing to or any of our services you agree that you have read, understood and are governed by the Terms, irrespective of how you subscribe/ use the services. If you do not want to be governed by the Terms, then you must not subscribe -

This disclaimer governs your use of our website; by visiting our website, you  thereby accept this disclaimer in full. If you disagree with any part of this disclaimer, then you should  not proceed to use our website.

In this policy, “we", "us" and "our" shall mean Dhruva Creation, its franchises /or affiliates and partners/stakeholders. Also references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered/available through the Website. "Service Providers" mean independent third party service providers.

 Any information collected about you after your visiting/ using our website will be governed by the norms of this Privacy Policy and will not be shared except in accordance with this Privacy Policy. This Privacy Policy explains the use of the information practices that apply to personally identifiable information that we collect about you as an individual when you visit and/or use our website. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Dhruva Creation website. We have not authorized any advisory/beneficiary to comment /guide/defame about services of any vendors/stakeholders. The information collected by these affiliates or third party websites is subject to their own privacy policies. By using  our Website, you express consent to our use and disclosures of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use

This privacy policy reserves rights to change at any time without notice. you should review this policy from time to time.


Introduction: website ("Website") is an Internet based content and e-commerce portal operated by Dhruva Creation Technologies Private Limited, a company incorporated under the laws of India.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time.  at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.


The headings and subheadings in this policy are included for  your guidance only. They are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by user contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation Of Number And Genders:

The Terms in this policy shall apply equally to both the singular and plural form of the terms defined. Any pronoun shall include the corresponding masculine and feminine. The words "include", "includes" and "including" shall be deemed to be followed by the phrase "without limitation". The terms "herein", "hereof", "hereto", "hereunder" and words of similar types  shall refer to the Terms as a whole.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in parts, such invalidity or unenforceability shall be binding only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.


Services Offered: provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase original merchandise such as photo printed mugs,keychains, etc. (collectively, "Products"). Upon placing an order,  shall arrange to send the product to you, by courier and be entitled to its payment for the Services

User Account, Password, and Security:

After completing the Website's registration process  You will receive a password and account designation. You will be responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security/ unethical hacking, and  ensure that you exit successfully from your account at the end of each session.  cannot and will not be liable for any loss or damage arising from your failure to comply with any condition.

Privacy Policy:

The User hereby gives explicit consent, and agrees that he has read  the Privacy Policy of  the Website and totally agrees to all its contents..

User Conduct and Rules:

User fully agrees to use the Website and the Service only to post and upload messages and material that are bonafide.You agree and undertake that when using a Service, you will not:

  1. You will not display, publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, objectionable or unlawful topic, name, material or information;
  2. You will not use any malpractices to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  3. You will not display, publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent, objectionable or unlawful topic, name, material or information;
  4. You will not upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary written consents;
  5. You will not upload or distribute files that contain viruses, malwares, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
  6. You will not falsify or delete or alter any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  7. You will not  conduct or forward surveys, contests, pyramid schemes or chain letters;
  8. You will not  violate any code of conduct or other guidelines, which may be applicable/relevant  for or to any particular Service;
  9. You will not  violate any applicable/relevant  laws or regulations , (in or outside India).

Limited User:

The User agrees and gives commitments not to reverse engineer in full or parts, alter, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that eprintpost's name is stated as the source and prior written permission of is obtained in written form. It is further agreed by user, that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted

User Warranty and Representation:

User data and information provided by the user  may be shared by Dhruva Creation Technologies Private Limited with its partners and stakeholders. The user guarantees, warrants, and certifies that the user is the owner of the content which the user submits or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further give guarantee that  no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by user in connection with the Services rendered by 

Intellectual Property Rights:

  1. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to  without obtaining prior written authorization from . Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned,  owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. 
  2. Notwithstanding with anything above mentioned, it is expressly clarified that user will retain ownership and shall solely be responsible for any content that user provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which user may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) user expressly agrees that by uploading and posting contents on the Website for public viewing and reproduction/use of user’s content by third party users, user  grants a non-exclusive license.




You agree to indemnify, defend and hold harmless  from and against any and all losses including any damage due to hacking, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by  that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms. You also agree not to initiate any litigation if any user expresses any unauthorized comment/posts about any other user . We have not authorized any other agency or users to give opinion/comment /undue comment about any other user of the website.

No Guarantee for Exactness: hereby disclaims/disowns any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations.


Title and risk of loss for all products ordered by you shall pass on to you upon 's consignment/shipment to the courier company.

Links To Third Party Sites:

Our Website links to other websites that may collect personally identifiable information about you.  is not responsible for the privacy practices or the content of those linked websites.

 is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by  or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assignees thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Our Website may contain links to other websites ("Linked Sites").The Linked Sites are not under the control of  or the Website and is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site.  is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. 

 Governing Law:

These terms shall be governed by and constructed in accordance with the relevant applicable laws of India without reference to conflict of laws, principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the relevant Pune District Court.


  1. In case of malpractice by a user,  may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion, that you have breached any of the Terms.
  2. If you terminate your use of the Website or any Service,  may delete any content or other materials relating to your use of the Service and  will have no liability to you or any third party for doing so.
  3. You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party to the agreement and privacy policy whatsoever.


Report Abuse:

As per these Terms, users are solely responsible for every material or content uploaded on to the Website.  neither previews the contents in any way before they appear on the Website  nor    does  verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. We have not authorized any other agency or users to give opinion/comment /undue comment about any other user of the website.

 If you come across any abuse or violation of these Terms, please report to us


Fraud Prevention

We use standard and authorized payment services and our Credit Check and Fraud Prevention policies are aligned to these  payment services companies. All disputes would be handled by Pune district court.


Terms For Promotions/Contests/Offers/Campaigns

General Terms for Offers and Promotions

  1.  shall introduce various offers, schemes or contests at different times. The terms and conditions for such Contest shall be separately available on the Site
  2. Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered. If you need a refund, this will be made in the same way as the original payment method (such as a gift voucher, debit/credit card account, a combination of the two and in case of COD, a cheque).
  3. Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied. Final charges after applying coupons and vouchers will be inclusive of product charges and as well as customization charges
  4. Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.
  5. Promotional discount coupons - We may from time to time offer promotional discount coupons which may apply in respect of any, or certain specified, purchases made through this Website.
  6. While participating in any  contest you hereby agree to release and hold  (and its officers, directors, agents, subsidiaries, affiliates, joint ventures, employees and stakeholders) harmless from any claim or demand. 
  7.  reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time. At any point of  time , , at its discretion, can withdraw a particular scheme from the website or market.
  8. In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please contact us.


Information We Collect

This section of our Privacy Policy describes the types of information collected by eprintpost. All collected data is processed and stored at Pune, India. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features. When you use our Website, we collect and store your personal information which is provided by you from time to time.

Our primary goal in doing so is to provide you a safe, efficient, smooth and customized service. This allows us to provide services and features that most likely meet user’s needs, and to customize our Website to make your experience safer and easier.We collect personal information from you that we consider essential for achieving this.

You can browse the Website without revealing any personal information about yourself  but you always have the option  not to provide information by choosing not to use a particular service or feature on the Website .After you give us your personal information, you become known to us. Wherever  required, we shall indicate mandatory and optional fields. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users' demographics, interests, and behavior to understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address

Information Collected Automatically: If you are a registered eprintpost  customer, we link this collected data to the personally identifiable information we collect about you. Having visited our  website, we  collect some data about your transactions with us, and your use of our website. For example, we collect your IP address, for  internal use only, such as to help us recognize problems with our server and administer our website. We also get certain information about your activities on our website such as the type of web browser you are using and streaming data. We use this data to do internal research on your interests and to help us better understand and serve you.

Information You Send To Us: If you register or sign up for an account with us, we collect your name, e-mail address, and password. Having placed an order with us, we collect the  information that you provide to us such as your shipping, billing, and payment information. If you choose to provide us with personal information, such as by sending us an e-mail, chat or by filling out an online form with your personal information and submitting it to us through our website, we collect the personal information.

 From time-to-time eprintpost may give you the option to take part in contests or surveys on our website. If you participate, we will collect certain information from you. Participation in these surveys or contests is not compulsory and  hence you have a choice whether or not to disclose this information.

If you transact with us, we collect some information, such as a billing address, payment history such as a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

you can post messages on our message boards, chat rooms ,mails or send feedback, we will collect that information you provide to us. We keep and use this information as necessary to resolve disputes, provide customer support and solve problems under legal framework

Personal correspondence, such as emails or letters, of other users or third parties sending us correspondence about your activities or postings on the Website, gets collected. such information will be stored  into a file specific to you.

While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We collect some information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. Some sections ,however,  need to have registration. We will use your contact information to send you offers based on your previous order history and your needs. 

Sharing Information With Others:  Your personally identifiable information, such as your e-mail address or name will not be shared  with unconcerned/ unaffiliated entities unless your consent to this sharing is obtained on registration or in updating your account preferences. You may opt in by checking the appropriate boxes during registration or, following registration, by logging into “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, it should include your exact name, mailing address and telephone number(s) and a consent that you permit us to share your personal information with other entities that may have special offers, products or services that may be of interest to you. if you do not opt in to this sharing, we may still share personally identifiable information about you with other entities as permitted or required by relevant laws.

Communications from eprintpost: If you do not want to receive emails from eprintpost about products and services pertaining to you, then you can uncheck the applicable check mark during registration. If you want to change your preference after you have registered, you can do so by logging into “My Account”. All users are provided with the option to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. If you want to remove your contact information from all  lists and newsletters, please visit unsubscribe


Deactivation of Your Account: You may also request deactivation of your Dhru vacreation account by contacting Customer Care at info@ or by writing to the address below and requesting account deactivation. Please note that some information may remain in our archived records  even after your account gets deactivated.

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request.  We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer preferential interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you elsewhere at the time of collection.

In our efforts to enhance our product and service offerings in a seamless  manner, we collect and analyze demographic and profile data about our users' activity on our Website.We identify and use your IP address to help identify problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

you may be asked to complete optional online surveys. These surveys may request you for contact information and demographic information (like zip/pin code, age, or income slab ). We use this data to cater to your experience at our Website, providing you with content that matches your likely preferences.

 Other uses of your personal information

 your personal information will be used for opinion and segmented market research. Your details are not disclosed and kept anonymous and will only be used for statistical purposes in . You may opt out of this at any time. Any information furnished to surveys or opinion polls will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

 We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you do not wish to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link on our website.

We do not disclose  data about users of the Site.  We use it for various purposes. We use it for determining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.


We may share personal information with other corporate entities and affiliates to help detect and prevent hacking/identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you without your approval.


The personal information may be shared if required to respond to subpoenas, court orders, or other legal processes. law enforcement offices, third party rights owners, or others if such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public


Re-organization, amalgamation, restructuring:

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or reorganization, amalgamation, restructuring of business. 


Please take note that  some of the functionality on the Site and ordering is only possible with the activation of cookies. Cookies are tiny text files (alphanumeric identifiers created by your browser at our request) which identify your computer to our server as a unique user when you visit the Site and they are stored by the Internet browser on the user's computer's hard drive memory in an approved and standardized location. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising).

By transferring these cookies, eprintpost assigns users a unique customer identification code and record locator. Information about your activity on our website can then be included in the user's customer record, which is stored within the eprintpost firewall. We use cookies to help analyze our web page traffic, measure promotional effectiveness, and promote trust and safety .

When a user returns to our website, we read the cookie to identify the user as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall user’s past activities, post  account data,  and special promotional offers to you. No personally identifiable information about you is stored on the cookie. 

Browser can be set to block cookies, but this would restrict use of the Site. If browser is rejecting cookies by default, some aspects of our website, including our Shopping Cart, will not work properly.

We assure that  use of cookies does not contain any personal or private information and are virus free . Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. This Privacy Policy covers the use of cookies and similar files by eprintpost  only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the  website

Security Precautions

We have security measures in place to protect the loss, misuse, and alteration of the information. If you edit/modify or access your account information, we offer the use of a secure server. 


We have copyright over this Privacy Policy. Use by third parties, even by way of extract, for commercial/personal purposes is not allowed. Infringements if any, will attract legal action. This Privacy Policy can be changed without any notification at any point of time to include / exclude clauses.


Advertisements on 

We allow third-party advertising companies to advertise when user visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits and other websites in order to provide advertisements about goods and services.

License to Use Website –

You may view, download for caching purposes only, and print pages from the website, provided that: You must not reproduce, duplicate, copy, sell, resell,  or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system. 

Limitations of Liability 

The information on this website is provided free-of-charge, and you acknowledge that you will not hold us liable in respect of this website and the information on this website. We ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we not commit to ensure that the website remains available or that the material on this website is kept updated.

By relevant laws, we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under this disclaimer or in connection with our website, whether arising in tort, contract, or otherwise - including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated/notional savings.

However, nothing in this disclaimer shall limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable/relevant laws.

Forum Posting / Comments – 

Users must not use our website in any way that causes, or potentially cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website to copy, publish or send mass mailings or spam, to copy, publish or send defamatory, obscene, indecent, hateful, discriminator, inflammatory, misleading, deceptive, pornographic, threatening, abusive, harassing or menacing material which is illegal or unlawful, or material which could give rise to legal action under relevant laws. Such material must not infringe any person's intellectual property rights or rights of confidence, impinge upon any person's privacy, or constitute incitement to commit a crime.

We reserve the right to edit or remove any material posted upon our website.

In respect of all material that you post/upload on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-license such rights.

Entire agreement  

This agreement will come into force when the user accepts this privacy policy and all terms and conditions. This disclaimer constitutes the entire agreement between user and us in relation to user’s use of our website, and supersedes all previous agreements in respect of user’s use of this website. This agreement will be invalid with immediate effect when there is breach of any of the above said clauses by the user.

 Law and Jurisdiction 

This notice will be governed by and construed in accordance with Indian law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of Pune District court.